TERMS OF SERVICE
**Last Updated: 18/10/2024**
Welcome to Ladies Love Cool Things ("we," "us," "our"). These Terms of Service govern your use of our website, located at www.LLCoolT.com (the "Site"), and the purchase of any products from our online store. By accessing or using our Site, you agree to be bound by these terms. If you do not agree to these terms, please do not use the Site or make any purchases.
**1. General Information**
- Ladies Love Cool Things is a women’s online clothing store based in London, UK.
**2. Eligibility**
- To use our Site and make purchases, you must be at least 16 years old or have the permission of a parent or guardian.
- By placing an order on the Site, you confirm that you are legally capable of entering into binding contracts.
- By placing an order on the Site, you confirm that you are legally capable of entering into binding contracts.
**3. Ordering and Payment**
- All prices listed on our Site are in British Pounds (£) and include VAT unless stated otherwise.
- Payment can be made using major credit or debit cards, PayPal, or other payment methods offered on the Site.
- We reserve the right to refuse or cancel any order at our discretion, such as in cases of suspected fraud or insufficient stock.
- Payment can be made using major credit or debit cards, PayPal, or other payment methods offered on the Site.
- We reserve the right to refuse or cancel any order at our discretion, such as in cases of suspected fraud or insufficient stock.
**4. Shipping and Delivery**
- We offer shipping within the UK and internationally. Delivery times and costs will vary depending on your location and the shipping option selected at checkout.
- We are not responsible for delays caused by third-party couriers or customs processing for international shipments.
- We are not responsible for delays caused by third-party couriers or customs processing for international shipments.
**5. Returns and Refunds**
- We offer returns on eligible items within 14 days of delivery. Clearance and final sale items are non-refundable and non-returnable unless faulty.
- To initiate a return, please contact our customer service team at customer.support(at)LLcoolT.com with your order number and details of the item you wish to return.
- Returned items must be in their original condition, unworn, and with all tags attached (if applicable). Refunds will be processed within 14 days of receiving your returned item.
- To initiate a return, please contact our customer service team at customer.support(at)LLcoolT.com with your order number and details of the item you wish to return.
- Returned items must be in their original condition, unworn, and with all tags attached (if applicable). Refunds will be processed within 14 days of receiving your returned item.
**6. Product Descriptions**
- We strive to ensure that all product descriptions, images, and pricing information on our Site are accurate. However, errors may occur. If we discover any inaccuracies in your order, we will notify you and offer a solution, such as cancellation or replacement.
- Please note that colours may appear slightly different on-screen due to monitor settings.
- Please note that colours may appear slightly different on-screen due to monitor settings.
**7. Promotions and Discounts**
- Promotions, discount codes, and special offers are subject to specific terms and conditions, which will be outlined on the Site or communicated via email.
- Discounts cannot be applied to past purchases, and only one promotional code may be used per order.
- Discounts cannot be applied to past purchases, and only one promotional code may be used per order.
**8. Intellectual Property**
- All content on www.LLCoolT.com, including but not limited to images, logos, text, and design, is the intellectual property of Ladies Love Cool Things or our licensors. You may not copy, reproduce, or distribute any content without our prior written permission.
**9. Limitation of Liability**
- Ladies Love Cool Things will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or the purchase of products from our store. Our maximum liability to you is the total amount of your order.
**10. Privacy Policy**
- We take your privacy seriously and will only use your personal information in accordance with our Privacy Policy, which is available on our Site.
**11. Governing Law**
- These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.
**12. Changes to the Terms**
- We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes will constitute acceptance of the revised terms.
**Contact Us**
If you have any questions about these Terms of Service, please contact us at customer.support(at)LLcoolT.com
If you have any questions about these Terms of Service, please contact us at customer.support(at)LLcoolT.com
By using www.LLCoolT.com, you agree to these Terms of Service. Thank you for shopping with Ladies Love Cool Things!
